Data Deletion

How to delete all of your data from Storyst

Request deletion

What happens next

1. Within 48 hours we disconnect your account: we stop reading from Instagram, WhatsApp is unlinked from our server, and your access token is deleted.
2. Within 30 days we delete your sign-up details, post log and any remaining files. Story files and recipient lists are already deleted within two days of each post.
3. We send you a confirmation when deletion is complete.

What we keep: invoices and payment records, which the law requires us to retain.

Disconnect yourself, right away

• WhatsApp: Settings → Linked devices → Storyst → Log out.
• Instagram or Facebook: Settings → Business integrations (or "Apps and websites") → Storyst → Remove.

Disconnecting stops the Service immediately. To have your data deleted as well, send a request as described above.